Even though it tends to be relegated to the status of “something the secretary does,” the business memo might well be the most important document produced on an internal basis (i.e. within the confines of a particular company, as opposed to a communication designed for the outside world). In fact, one might think of the business memo as the  primary communication strategy which ties together the network of employees, managers, and executives. This means that not only must we rethink the lowly status of the business memo, but we must also rethink our stereotypes of secretaries!

Think about how often business memos are released. On some days, literally scores of memos will be sent, depending, of course, upon the size and purpose of the company, each one containing a vital piece of information.

Far from being nothing more than random messages about birthday parties, or even substantive, yet innocuous, announcements of promotions, the business memo is quite often used to communicate incredibly important, and sometimes incredibly sensitive, information. Business memos tell managers what their CEOs expect in the way of output, staff management, and other critical operational areas. Business memos inform staff about changes to their medical insurance coverage. Business memos explain structural overhauls to employees at large, or explain how and when massive lay-offs will take place. And they perform a million other communicative, informational tasks.

Whether the format is hard-copy or email-based, the legacy of the business memo remains the same, meaning that if someone wants to go back and search through a past history of memos, one can generally find a way to do so. Not only does this indicate that business memos must be well-written, conveying their messages with clarity, but they must also be diplomatically worded so as to ensure that any possible negative implications will be avoided.

Because business memos are such important documents, business students of all kinds are asked to write them in countless homework assignments. The more practice one gets, of course, the better one gets, and students are definitely in school to learn. But that does not mean that help is not available. Contact us to see how we can assist you with an excellent model business memo (or two) today.

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